Magnitude Indonesia

2026Monitoring & Evaluation Platform

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Overview

The Public Information Monitoring & Evaluation (Monev) Platform is a web-based application developed to help PT PLN centrally manage the assessment of public information disclosure compliance. Through this platform, the entire process from self-assessment and assessor verification to progress monitoring and result publication can be managed in a more structured, transparent, and efficient manner.

Project goals

  1. Enhance the user experience through a modern and intuitive interface.
  2. Digitalize the Public Information Monitoring & Evaluation process within a single integrated platform.
  3. Improve the efficiency of assessment, verification, and monitoring across business units.
  4. Support transparency and accountability through a structured evaluation process.
  5. Provide stakeholders with easy access to assessment information and results based on their respective roles.

Challenge

  1. The previous system had a basic interface that provided a limited user experience.
  2. The assessment process involved numerous indicators and supporting evidence that required structured management.
  3. A well-defined workflow was needed to support the entire process from assessment and verification to result publication.
  4. Monitoring the progress of each business unit needed to be improved through real-time tracking.
  5. A more capable platform was required to improve efficiency, transparency, and accountability throughout the evaluation process.

Solution

To address these challenges, a multi-role web platform was developed to support the entire assessment workflow from end to end.

Key solutions implemented include:

  1. Redesigning the application with a modern, intuitive, and consistent user interface.
  2. Developing a multi-role system to support Unit, Assessor, and Super Admin workflows.
  3. Integrating questionnaire submission, evidence management, verification, and result publication into a single platform.
  4. Providing monitoring dashboards and analytics for real-time assessment tracking.
  5. Automating score calculation and assessment period configuration to simplify evaluation management.

Results

Results achieved

  1. Improved the efficiency of the assessment and verification process through digital workflows.
  2. Simplified progress monitoring across business units through centralized dashboards.
  3. Increased transparency with a structured and well-documented evaluation process.
  4. Reduced manual work through workflow automation and automatic score calculation.
  5. Enhanced the overall user experience with a modern and intuitive interface.

Project details

Process Model

The project was developed using the Agile Scrum methodology, enabling iterative development, continuous feedback, and efficient collaboration throughout the design and development process.

Tech Stack

  1. Front-End: React + TypeScript
  2. Back-End: Express.js + TypeScript
  3. Database: PostgreSQL + Prisma ORM
  4. Object Storage: MinIO

User Roles

  1. Unit: completes assessment questionnaires, uploads supporting evidence, and views assessment results.
  2. Assessor: verifies submissions, reviews supporting evidence, and evaluates assessment results.
  3. Super Admin: manages the overall assessment process, monitoring, scoring, and system configuration.

Pages Developed

  1. Dashboard: provides an overview of assessment progress, key statistics, and recent activities.
  2. Assessment Questionnaire: allows users to complete questionnaires and upload supporting documents.
  3. Assessment Verification: enables assessors to review submissions, verify evidence, and provide evaluation results.
  4. Assessment Results: displays detailed assessment scores, verification status, evaluator notes, and downloadable assessment reports.
  5. Unit Management: manages user accounts and profile information for business units and assessors.
  6. Assessor Management: supports assessor assignment through both manual allocation and randomized cross-assignment.
  7. Analytics Dashboard: presents assessment insights through statistical summaries and data visualizations.
  8. Monev Configuration: manages assessment periods, submission deadlines, and result publication schedules.

Features delivered

  1. Multi-Role Access: provides role-based access control for Units, Assessors, and Super Admins according to their respective workflows.
  2. Dynamic Questionnaire: allows business units to complete structured questionnaires while tracking their submission progress.
  3. Evidence Submission: supports document uploads and external links as supporting evidence for each assessment response.
  4. Assessment Verification: enables assessors to validate responses, assign verification statuses, and provide evaluation notes.
  5. Automatic Scoring: automatically calculates assessment and verification scores based on predefined evaluation criteria.
  6. Monitoring Dashboard: provides real-time insights into assessment progress, verification status, and overall evaluation performance.
  7. Assessment Results: displays comprehensive assessment results, including scores, verification status, and evaluator feedback.
  8. Appeal Management: allows administrators to review and update assessment results based on the appeal process submitted by business units.
  9. Assessment Configuration: simplifies the management of assessment periods, submission deadlines, and result publication schedules.

Conclusion

With the implementation of an integrated Public Information Monitoring & Evaluation Platform, PT PLN now has a centralized system that streamlines assessment, verification, and monitoring processes while improving transparency, operational efficiency, and accountability across all business units.

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